Shipping Policy

1. Delivery Areas

We currently provide delivery within Jammu city. Delivery to other cities or regions is not available at this time.

2. Order Processing

• Orders placed through our website, phone, or other platforms are processed daily during business hours.

• Orders received after cutoff times may be processed the next business day.

• We recommend placing orders in advance for festivals, special occasions, or bulk orders.

3. Delivery Time

• Standard delivery within Jammu: Same-day delivery, depending on order time and location.

• Estimated delivery time will be communicated at the time of order confirmation.

• We strive to deliver your orders fresh and on time, but please allow for slight delays due to traffic or high-demand periods.

4. Delivery Charges

• Delivery within specified areas may be free for certain minimum order values.

• Orders below the minimum value may incur a nominal delivery charge, communicated at checkout.

5. Packaging

• All items are packed with care to ensure freshness, hygiene, and safe transport.

• Special packaging is available for gift boxes or festival orders on request.

6. Order Tracking

• Once your order is confirmed, you will receive a confirmation message with estimated delivery details.

• For any inquiries about your delivery, please contact us at +91 78896 63490 or info.vedikarestaurant@gmail.com.

7. Damaged or Missing Items

• If you receive a damaged item or an order is missing, please contact us within 24 hours of delivery.

• We will review the issue and provide a replacement or refund where applicable.

8. Changes and Cancellations

• Orders can be modified or canceled before processing begins.

• Once the order is prepared or out for delivery, changes may not be possible.

9. Contact Us

For questions about shipping, delivery areas, or your order:

Vedika Restaurant
Phone: +91 78896 63490
Email: info.vedikarestaurant@gmail.com
Addresses:

• Airport Main Road, opposite J&K Bank, Miran Sahib

• Main Chowk, Karan Bagh (2nd Outlet)