At Vedika Restaurant, we are committed to delivering your favorite sweets, snacks, and delicacies fresh and on time. Please read our Shipping Policy to understand how we handle orders, deliveries, and related services.

1. Delivery Areas

We currently provide delivery within Jammu city. Delivery to other cities or regions is not available at this time.

2. Order Processing

  • Orders placed through our website, phone, or other platforms are processed daily during business hours.

  • Orders received after cutoff times may be processed the next business day.

  • We recommend placing orders in advance for festivals, special occasions, or bulk orders.

3. Delivery Time

  • Standard delivery within Jammu: Same-day delivery, depending on order time and location.

  • Estimated delivery time will be communicated at the time of order confirmation.

  • We strive to deliver your orders fresh and on time, but please allow for slight delays due to traffic or high-demand periods.

4. Delivery Charges

  • Delivery within specified areas may be free for certain minimum order values.

  • Orders below the minimum value may incur a nominal delivery charge, communicated at checkout.

5. Packaging

  • All items are packed with care to ensure freshness, hygiene, and safe transport.

  • Special packaging is available for gift boxes or festival orders on request.

6. Order Tracking

  • Once your order is confirmed, you will receive a confirmation message with estimated delivery details.

  • For any inquiries about your delivery, please contact us at +91 78896 63490 or info.vedikarestaurant@gmail.com.

7. Damaged or Missing Items

  • If you receive a damaged item or an order is missing, please contact us within 24 hours of delivery.

  • We will review the issue and provide a replacement or refund where applicable.

8. Changes and Cancellations

  • Orders can be modified or canceled before processing begins.

  • Once the order is prepared or out for delivery, changes may not be possible.

9. Contact Us

For questions about shipping, delivery areas, or your order:

Vedika Restaurant
Phone: +91 78896 63490
Email: info.vedikarestaurant@gmail.com
Addresses:

  • Airport Main Road, opposite J&K Bank, Miran Sahib

  • Main Chowk, Karan Bagh (2nd Outlet)